சட்ட மதிப்பாய்வுக்கான வரைவு. இன்னும் நடைமுறையில் இல்லை.

மதிப்பாய்வு செய்யப்பட்ட மொழிபெயர்ப்பு தயாராகும் வரை இந்தப் பக்கம் ஆங்கிலத்தில் உள்ளது.

Seller Rules

These rules apply to everyone who sells on Athkai, in addition to the Terms. They exist so buyers can trust every shop.

1. Who can sell

• You must be at least [AGE] years old and able to make contracts under Sri Lankan law. [CONFIRM ANY BUSINESS REGISTRATION REQUIREMENT]
• One shop per seller. Your details must be true and kept up to date.
• New shops are checked by Athkai before buyers can see them. We may decline a shop.
• You are responsible for your own taxes, licences and business registration.

2. Listing products

• Show only products you have, or can make, and can deliver.
• Use real photos of the actual product and describe it honestly, including size, material and condition.
• Prices are in LKR. The price and your delivery fee must be everything the buyer pays. Do not ask for extra charges later.
• Keep stock up to date. For made-to-order products, give a realistic number of days.

3. Prohibited items

You must not list:

• anything illegal to sell in Sri Lanka, or that needs a licence you do not have;
• weapons, ammunition or explosives;
• drugs, including prescription medicines; [CONFIRM: alcohol, tobacco, vape products]
• counterfeit, fake-brand or stolen goods;
• protected wildlife or wildlife products (for example ivory or coral), or live animals;
• hazardous, recalled or unsafe products;
• adult or sexual content, or anything that promotes hatred or violence;
• gift cards, money, financial products, gambling or lottery items;
• personal information, accounts or digital access you are not allowed to sell.

[LIST TO BE CONFIRMED BY LAWYER]

4. Handling orders

• Confirm or cancel new orders within [2] days. Cancel only for a good reason, such as the item being unavailable, and tell the buyer.
• Send orders by courier within the time you promised, and add the courier name and tracking number on Athkai.
• Keep the order status up to date (Confirmed, Shipped, Delivered).
• Be polite and reply to buyers' WhatsApp messages and problem reports within [3] days.

5. Payments

• Buyers pay you directly by cash on delivery or by bank transfer to your own account. Athkai never holds money for you.
• Your bank details must be correct and in your own name or your business's name.
• Never ask a buyer to pay to a different account, or more than the order total.
• Refunds are paid by you directly to the buyer.

6. Returns and problems

You must follow the Returns policy, including the 7-day minimum for wrong, damaged or not-as-described items. You may offer more than the minimum.

7. Buyers' personal information

Use buyers' names, phone numbers, addresses and emails only to complete their order. Do not add them to marketing lists, share them, or keep them longer than you need, unless the buyer agrees. This is required by the Personal Data Protection Act, No. 9 of 2022.

8. Fees

Athkai charges no fees or commissions at this time. If this changes, we will tell sellers at least [NOTICE PERIOD] before.

9. If rules are broken

• Hiding a product: Athkai may hide a product that breaks these rules. You will see the reason in your product list. You cannot show it again yourself.
• Suspending a shop: for serious or repeated problems, Athkai may suspend your shop. It is hidden from buyers and gets no new orders, but you can still log in and must finish the orders you already have.
• Reinstating: contact Athkai at [CONTACT EMAIL] if you think a decision is wrong or the problem is fixed. We will review it.
• We may also report illegal activity to the authorities.

கடைசியாகப் புதுப்பிக்கப்பட்டது: 5 நவம்பர், 2026